GMC were contacted by a Belgian recovery company to see if we could assist one of their commercial vehicles which had broken down in the Clacket Lane services just off the M25. It was a Dutch trailer and Polish unit being driven by a Bulgarian who spoke virtually no English.
Our breakdown engineer attended the vehicle and diagnosed the problem as a fault with an air valve. We located the necessary parts required to fix the vehicle, collected them and returned to the vehicle on the same day. This pleased the Belgian recovery company who were concerned that the fault would not be fixed until the following day as is often the case with European breakdowns. We removed the faulty valve, fitted a new replacement and tested it. The driver was then able to continue with his journey.
The Belgian recovery company were kept informed of our progress throughout the duration of our attendance and paid instantly upon completion of the job. Another satisfied customer!